ONECARD OFFICE

MR. JOHN PATTERSON, LOWER LEVEL McAULEY HALL – 824-3640

A Mercyhurst College identification (ID) card or “OneCard” is the key to accessing most of the available services on campus. It is a student’s dining, library and point-of-sale purchase or debit-like card. Students will have instant access to all cold drink, and snacks in the vending machines. All multifunction print stations (MFD) will accept the card and have the ability to select allotted prints or access the student’s cash account when their free prints are exhausted. The One Card is accepted at most locations across campus.

Mercyhurst College ID card photographs will be taken and OneCards will be issued by the OneCard Office each Monday through Friday between the hours of 9:00 a.m. and 4:30 p.m. The One Card Office is located in the lower level of McAuley Hall next to Police and Safety.

Students who lose their ID cards are required to contact the One Card Office and have their lost card disabled. Additionally the OneCard ManageMyId website can be used at any time to report your card lost to protect your available balances. The OneCard Office can issue a temporary card that will allow limited access to meal plans and specific door access that will provide the student an opportunity to find the lost card. If a card is lost after the normal operating hours, Police and Safety will have a limited number of temporary cards that can be issued. Students that fail to contact the OneCard Office in person, electronically by means of the ManageMyId program or Police and Safety will not have financial coverage if monies are removed by fraud or other means and reimbursement will be denied. A fee may be charged for the use of a temporary ID card.

Students will be charged for all replacement ID cards. The fee for replacement will be paid at the OneCard Office. The cost for replacement ID cards is $15. Any card that has been cut, damaged, mutilated, punched or slotted will require replacement and the fee will be assessed. ID cards are “Smart Cards” with a proximity control data chip and filament wires inside the card. Any damage to a card will cause the chip to fail and render the card nonfunctional.  Any card that fails or ceases to function with no obvious or visible damage will be replaced at no charge if the card is returned to the One CardOffice intact.

Mercyhurst College identification cards are the property of Mercyhurst College and any attempts to alter, enhance or reprogram a card may result in disciplinary action including adjudication through the Student Conduct system or criminal arrest. All students MUST carry their ID cards at all times when on College property and present the card to any College employee (staff, faculty, and administration, including Police and Safety personnel) when requested to do so. Failure to comply with the request will result in appropriate disciplinary action. Lending or giving this card to another party is prohibited. Misuse of the ID card can result in loss of privileges and discipline according to the Code of Conduct contained in the handbook.

For a complete listing of all One Card policies and procedures, please see the listings on the My Mercyhurst Portal under “Services”. This site will provide very useful information and links to the services provided.